First Pair Guarantee


If you don’t love your first pair of 2UNDR, we'll send you a different size or style, or issue you a refund. No return required, seriously, we don’t want your dirty underwear. Our guarantee only applies to one pair of underwear within 30 days of receipt, but if you're having trouble finding the right size or style for you, contact us at and we'll help you out.

• Only applies to the first purchased pair of underwear per customer.
• If you purchase more than one (1) pair, we can only apply this guarantee to one (1) pair.
• All requests must be made within 30 days of delivery.
• Applies only to product that has been purchased from our online store.
• If you choose to replace the product, we will ship the item to you free of charge.

If the same colorway or print is no longer available or low in our inventory , 2UNDR reserves the right to select one that has sufficient availability or is closest in design or color. 

Initial purchase pair is void of warranty if replaced under Comfort Guarantee. 

Cost of shipping is not included in the comfort guarantee . The program applies to the product only. Discontinued styles are exempt from the Comfort Guarantee program.