Returns and Refunds

2UNDR FIRST PAIR GUARANTEE

If you don’t love your first pair of 2UNDR, we'll send you a different size or style, or issue you a refund. No return required, seriously, we don’t want your dirty underwear. Our guarantee only applies to one pair of underwear within 30 days of receipt, but if you're having trouble finding the right size or style for you, contact us at info@2UNDR.com and we'll help you out.

• Only applies to the first purchased pair of underwear per customer.
• If you purchase more than one (1) pair, we can only apply this guarantee to one (1) pair.
• All requests must be made within 30 days of delivery.
• Applies only to product that has been purchased from our 2undr.com online store.
• If you choose to replace the product, we will ship the item to you free of charge.

• If the same colorway or print is no longer available , the 2UNDR reserves the right to select one that has sufficient availability. 

2UNDR APPAREL EXCHANGES

*PLEASE NOTE DUE TO COVID19 EXCHANGES AND RETURNS ARE NOT BEING FACILIATED DUE TO HYGIENE RISKS * 

To make it stress-free, we’re willing to exchange or refund your purchase if you are not satisfied with the product or have mistakenly thought the holiday weight was gone for good. To be eligible for a return, your item must be unused and in the same condition that you received it.

• All requests must be made within 30 days of delivery.
• Applies only to product that has been purchased from our 2undr.com online store.
• If you choose to replace the product, we will ship the item to you free of charge.

Please note: exchanges and returns are not accepted on undergarments. Underwear is a final sale item due to hygiene regulations. Seriously, we DO NOT return underwear, ew.

2UNDR WARRANTY

2UNDR offers a 6 Month warranty for manufacturer defects on select products from the original date of purchase, as long as your product was purchased from an authorized 2UNDR dealer. If you believe your 2UNDR product is defective for any reason, please fill out our Online Warranty Request Form.

Please note: This policy does not apply to products that have been damaged by misuse, accident, modification, skid marks, unauthorized repair, or purchased from any 3rd party seller that is not an authorized 2UNDR dealer.

Face/Neck cover and Beanies are not covered under the 2UNDR warranty. 

2UNDR PROMOTIONS & PRICE POLICY

Coupon codes and sales cannot be combined together or with other offers. 2UNDR reserves the right to refund your order if a discount or promotion is being abused. Price adjustments cannot be made after your order has been placed and is processing. 

Discount codes do not work with clearance, sale or licensed items