Returns and Refunds
2UNDR APPAREL EXCHANGES
Underwear / Apparel / Items from the SALE section are not eligible for return or exchanges and are Final Sale.
- To facilitate a return or exchange, Apparel / Items must include their original bags, tags, and/or boxes and must not be worn, washed or damaged in any way.
- Applies to products that have been purchased from our 2undr.com / 2undr.ca online stores only.
- All requests must be made within 30 days of delivery.
To organize your return or exchange request and authorization please email us at INFO@2UNDR.COM with your order number, and our customer service team will assist you.
2UNDR offers a 6 Month warranty for manufacturer defects on select products from the original date of purchase, as long as your product was purchased from an authorized 2UNDR dealer. If you believe your 2UNDR product is defective for any reason, please fill out our Online Warranty Request Form.
Please note: This policy does not apply to products that have been damaged by misuse, accident, modification, unauthorized repair, or purchased from any 3rd party seller that is not an authorized 2UNDR dealer.
2UNDR PROMOTIONS & PRICE POLICY
Coupon codes and sales cannot be combined together or with other offers. 2UNDR reserves the right to refund your order if a discount or promotion is being abused. Price adjustments cannot be made after your order has been placed and is processing.
Discount codes do not work with clearance, sale , licensed items , or online exclusive bundles.